Terms of Service

1. Acceptance of Terms

These Terms apply to all visitors and users of our websites and to clients who purchase or request services from Tettevi Group or its subsidiaries. Continued use of our platforms after we post changes to these Terms constitutes acceptance of those changes. We encourage you to review this page periodically.

2. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) and capable of entering into a binding contract to use our services as a client. If you use our services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

3. Accounts and security

Some features may require registration. You agree to provide accurate, current information and to keep your credentials confidential. You are responsible for all activity under your account. Notify us immediately at sales@tettevigroup.com if you suspect unauthorised access. We may suspend or terminate accounts that violate these Terms or pose a security risk. Where you sign in with Google OAuth, your use of Google’s services is also subject to Google’s terms and privacy policy.

4. Description of services

Tettevi Group offers services through specialised verticals:

• Get Into Tech Solutions — website design and development, e-commerce, educational platforms, SEO, digital marketing, graphic design, custom software and related digital services.
• Zuri Estate — real estate listings, sales and rental facilitation, property documentation support, construction and project management assistance, and related advisory services in Ghana.
• Travel & Transportation — services under development; additional terms will apply when this vertical launches.

Service descriptions on our websites are for general information. Scope, deliverables, timelines and fees for a specific engagement are defined in the applicable quote, proposal or contract. We reserve the right to modify, suspend or discontinue any public website feature at any time.

5. Website use and content

You may browse public pages for lawful, personal or internal business purposes. You must not:

• Scrape, crawl or harvest data from our sites in bulk without prior written consent.
• Interfere with site security, introduce malware or attempt unauthorised access to systems or data.
• Use our sites to send spam, phishing content or unlawful material.
• Misrepresent your identity or affiliation when contacting us or creating an account.
• Copy, mirror or frame substantial portions of our sites for commercial use without permission.

Content on our websites (text, images, logos, designs, code and trademarks) is provided for information and branding. It may be updated without notice and does not constitute professional legal, financial or investment advice unless expressly stated in a signed engagement.

6. Intellectual property

Our IP. The Tettevi Group name, logo, and the names and marks of our subsidiaries (including Get Into Tech Solutions and Zuri Estate), together with website design, software, documentation and marketing materials, are owned by Tettevi Group or its licensors. You may not use our marks without prior written permission.

Client IP and deliverables. Unless otherwise agreed in writing, upon full payment of all fees due for a project, the client receives the rights to the final deliverables specified in the project agreement (for example, a completed website or design files). We retain the right to showcase non-confidential work in our portfolio and to reuse general know-how, frameworks and non-client-specific code components. Pre-existing tools, libraries and third-party software remain the property of their respective owners and are licensed, not sold.

User content. If you submit content (messages, testimonials, images), you grant us a non-exclusive licence to use that content as needed to operate our services and respond to you. You represent that you have the rights to submit such content and that it does not infringe third-party rights.

7. Client responsibilities

When you engage our services, you agree to:

• Provide accurate briefs, content, access credentials and feedback in a timely manner.
• Ensure you have rights to all materials you supply (logos, photos, copy, data).
• Designate a decision-maker authorised to approve milestones and deliverables.
• Pay invoices according to the agreed schedule.
• Comply with applicable laws in your use of any deliverable we provide (including data protection, advertising and real estate regulations).

Delays caused by late client input, third-party systems or force majeure events may extend timelines without liability on our part.

8. Quotes, payments and refunds

Quotes are estimates based on the information available at the time and are typically valid for the period stated (or 14 days if unspecified). Final fees may vary if scope changes. Payment terms (deposits, milestones, final balance) are set out in the project agreement or invoice.

Unless required by law or expressly agreed in writing:

• Deposits are non-refundable once work has commenced.
• Completed milestones that have been approved are payable in full.
• Refunds, if any, are handled case by case at our discretion for unused prepaid amounts where no work has started.

Late payments may incur reasonable administrative charges and may result in suspension of work or access until balances are cleared. Prices are generally stated in Ghana Cedis (GHS) or another currency specified in the quote; taxes may apply as required by law.

9. Real estate specific terms (Zuri Estate)

Zuri Estate facilitates access to property information, listings and related services. Important points:

• Listings and descriptions are provided for information; we strive for accuracy but do not guarantee that every detail is complete or current until independently verified.
• Property transactions involve legal documentation, title checks and third parties (landlords, sellers, surveyors, lawyers, banks). You should obtain independent professional advice before committing funds.
• Tettevi Group / Zuri Estate is not a substitute for a licensed surveyor, lawyer or financial adviser unless a specific written engagement states otherwise.
• Commission, agency fees and payment structures for property deals are disclosed in the relevant engagement or listing agreement.

10. Prohibited conduct

You must not use our websites or services to:

• Violate any applicable law or regulation in Ghana or your jurisdiction.
• Infringe intellectual property, privacy or other rights of any person.
• Harass, defame, threaten or discriminate against others.
• Distribute malware, attempt to breach security or overload our infrastructure.
• Engage in fraudulent property listings, payment scams or misrepresentation of identity.
• Resell or sublicense our services without authorisation.

11. Third-party links and tools

Our sites may link to third-party websites (including getintotechsolutions.com, zuriestate.com, social media platforms and payment gateways) or embed tools such as Google reCAPTCHA. We are not responsible for the content, policies or practices of third parties. Your use of those services is at your own risk and subject to their terms.

12. Disclaimers

To the fullest extent permitted by law, our websites and public content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted, error-free or free of harmful components.

Project deliverables are subject to the warranties (if any) stated in the applicable service agreement. Informal advice on our blog or social channels is general information only and is not a substitute for tailored professional advice.

13. Limitation of liability

To the maximum extent permitted by applicable law, Tettevi Group and its directors, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunities, arising out of or related to your use of our websites or services, even if advised of the possibility of such damages.

Our aggregate liability arising from any claim related to a paid project shall not exceed the total fees actually paid by you to us for that specific project in the twelve (12) months preceding the claim, except where liability cannot be limited by law (for example, fraud or death/personal injury caused by negligence where such limitation is prohibited).

14. Indemnification

You agree to indemnify and hold harmless Tettevi Group, its subsidiaries and their respective officers, employees and agents from and against claims, damages, losses and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of our services, or your violation of any law or third-party right, including claims that materials you supplied infringe intellectual property rights.

15. Suspension and termination

We may suspend or terminate access to our websites or accounts if you materially breach these Terms, fail to pay amounts due, or if continued access would pose legal or security risks. You may stop using our public websites at any time. Termination of a paid project is governed by the cancellation clauses in the relevant contract. Provisions that by their nature should survive (including IP, payment, liability limits, indemnity and governing law) will survive termination.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of Ghana, without regard to conflict-of-law principles. Courts located in Accra, Ghana shall have exclusive jurisdiction over disputes arising from these Terms or your use of our websites, subject to any mandatory consumer protections that cannot be waived. Before filing a claim, parties agree to attempt good-faith negotiation for at least thirty (30) days after written notice of the dispute.

17. General provisions

• Entire agreement. These Terms, together with the Privacy Policy and any signed project agreement, constitute the entire agreement regarding the subject matter and supersede prior informal discussions on the same topic.
• Severability. If any provision is held unenforceable, the remaining provisions continue in full force.
• Waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a corporate reorganisation or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, strikes, utility failures or government actions.
• Language. These Terms are drafted in English. Translations, if provided, are for convenience only.

18. Contact