Privacy Policy

1. Who we are

Tettevi Group is a multi-vertical organisation headquartered at Total Energies BY34, Maale Dada Street, Accra, Ghana. We operate in Information Technology, Real Estate, and Travel & Transportation. Our leadership includes Bright Tettevi (Chief Executive Officer), Isaac Tettevi (Head of Operations) and Priscilla Elorm Tettevi (Personal Assistant).

For privacy-related enquiries, the primary contact is sales@tettevigroup.com. You may also reach us by phone or WhatsApp on +233 55 781 7515 or +233 55 386 9190.

2. Information we collect

We collect information in three main ways: information you provide directly, information collected automatically when you use our sites, and information from trusted third parties where permitted by law.

2.1 Information you provide

• Identity and contact data — full name, email address, phone number, company name, job title and physical address when you fill contact forms, request quotes, create an account, or correspond with us.
• Account data — login credentials (passwords are stored in hashed form), profile preferences and communication settings if you register on our platforms.
• Project and service data — details about websites, digital campaigns, property preferences, budgets and timelines you share when engaging Get Into Tech Solutions, Zuri Estate or other group services.
• Payment and billing data — invoicing details and transaction references. We do not store full card numbers on our servers when payments are processed by licensed payment providers.
• Marketing preferences — newsletter subscriptions, event registrations and opt-in preferences.
• Support communications — messages, attachments and feedback you send via email, WhatsApp, chat widgets or forms.

2.2 Information collected automatically

• Device and technical data — IP address, browser type and version, operating system, device identifiers, screen resolution and language settings.
• Usage data — pages viewed, links clicked, time spent on pages, referring URLs, search terms used on our site and approximate location derived from IP address.
• Cookies and similar technologies — as described in the Cookies section below.

2.3 Information from third parties

Where lawful, we may receive limited information from partners such as Google (for OAuth sign-in or analytics), payment processors, advertising platforms, and public property or business registries relevant to Zuri Estate transactions. We only use such data for the purposes disclosed in this Policy.

3. How we use your information

We use personal information only for legitimate business purposes, including to:

• Respond to enquiries, proposals and support requests.
• Deliver IT, real estate, travel and related services you have requested.
• Create and manage user accounts, including Google sign-in where you choose that option.
• Process payments, issue invoices and maintain financial records as required by law.
• Improve our websites, products and user experience through analytics and testing.
• Send service messages (e.g. project updates, security alerts) and, where you have opted in, marketing communications about Tettevi Group and our subsidiaries.
• Protect our platforms against fraud, abuse and security threats, including use of reCAPTCHA and similar tools.
• Comply with legal obligations under Ghanaian law and applicable international regulations.
• Establish, exercise or defend legal claims when necessary.

4. Legal bases for processing

Depending on the context, we process personal data on one or more of the following bases:

• Consent — where you have given clear permission (for example, newsletter signup or non-essential cookies).
• Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract.
• Legitimate interests — such as improving our services, securing our systems and growing our business, balanced against your rights and expectations.
• Legal obligation — where we must retain or disclose data to satisfy tax, accounting, regulatory or court requirements.

5. Sharing and disclosure

We do not sell your personal information. We may share data only in these circumstances:

• Within Tettevi Group — among subsidiaries (Get Into Tech Solutions, Zuri Estate and future verticals) when needed to deliver a service you requested.
• Service providers — hosting, email, analytics, payment, CRM and security vendors who process data on our instructions under confidentiality obligations.
• Professional advisers — lawyers, auditors and insurers where reasonably required.
• Legal and regulatory authorities — when required by law, court order or to protect the rights, property or safety of Tettevi Group, our clients or the public.
• Business transfers — in connection with a merger, acquisition or sale of assets, with appropriate safeguards for your data.

6. Cookies and tracking

Our websites use cookies and similar technologies to keep you signed in, remember preferences (such as dark/light mode), measure traffic and improve performance. Categories include:

• Essential cookies — required for security, session management and core functionality.
• Preference cookies — remember choices such as language or theme.
• Analytics cookies — help us understand how visitors use the site (e.g. aggregated page views).
• Marketing cookies — used only where you have consented, to measure campaigns.

You can control cookies through your browser settings. Blocking essential cookies may affect site functionality. Third-party tools such as Google reCAPTCHA and Google OAuth are governed by Google’s own privacy policies in addition to this Policy.

7. Data security

We implement technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure or destruction. These include encrypted connections (HTTPS), hashed passwords, access controls, secure hosting environments and staff awareness of data-handling practices.

No method of transmission or storage is completely secure. If we become aware of a data breach that poses a high risk to your rights, we will take steps to notify you and relevant authorities as required by applicable law.

8. Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including to meet legal, accounting and reporting requirements. Contact form messages are typically retained for a reasonable period to manage follow-up. Account data is kept while your account remains active and for a limited period afterwards unless a longer retention period is required by law. Marketing lists are updated when you unsubscribe.

9. Your rights

Subject to applicable law in Ghana and other jurisdictions that may apply to you, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent (this does not affect prior lawful processing).
• Opt out of marketing communications at any time via the unsubscribe link or by contacting us.
• Lodge a complaint with a relevant data protection authority where available.

To exercise these rights, email sales@tettevigroup.com with sufficient detail for us to verify your identity and respond. We aim to respond within a reasonable timeframe.

10. Children’s privacy

Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

11. International transfers

Tettevi Group is based in Ghana. Some service providers (for example cloud hosts or analytics platforms) may process data in other countries. Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable law and this Policy.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or business structure. The “Last updated” date at the top of this page will be revised accordingly. Material changes may be highlighted on our website or communicated to account holders by email where appropriate. Continued use of our services after an update constitutes acceptance of the revised Policy.

13. Contact us